Recently I had the absolute worst experience. Earlier in the week, at 7:14pm I placed an order. After about an hour of waiting and not seeing any progress on the app, I messaged customer service in the app. Not only was there over 150+ waiting in that queue, I was had to contact them 3 separate times! Once I was told it’s because my city is too busy. (Brampton) Another time I was told I would get some skip credits (then the chat was disconnected before I could inquire further) on the third attempt they were able to “expedite” my order. It arrived at about 10pm. Oh and shortly after 9:30pm the order was “marked as delivered” - well before it arrived. Now I got an email telling me I’m being compensated by $7.00 in My wife went to bed hungry because of how late the food arrived. I’ve never been so annoyed or frustrated when ordering food before from anywhere. You can keep the $7.00 in credits. I’m moving my business elsewhere.