When one door closes another one opens! When I joined this company I knew they were different and now being apart of the team words can hardly describe...
AND THIS IS OUR COMPANY! We were highlighted in the "REALTOR" national magazine! So proud to be a part of the Expert family! 7 Ways to Keep Customer Service a Priority
The relationships your agents build with their client base are arguably the most important to the future health of your company. Learn how to win the loyalty of more clients in the long term.
December 20, 2018
by Lee Nelson
Everyone at Expert Real Estate Partners in Appleton, Wis., cleared their schedules and showed up with ladders, rollers, and paint brushes to repaint an entire two-story home, garage, and shed days before a closing for an out-of-state seller. A botched paint job started by a previous buyer who had fallen out of contract had left the property half yellow. “We didn’t have to do this. But when I had talked to the company about it at our weekly meeting, everyone agreed that it was the right thing to do,” says Duane Murphy, CRS, SFR, broker-owner.
Murphy believes you have to live your customer service mantra day to day and always exceed expectations. Today’s clients are looking for fast responses to questions and someone who cares, so if you manage to achieve both at your brokerage, then you’re also building a strong referral base.#realtor#realestate#appletonwi#expertrealestatepartners#customerservice#customerexperience#realtorlifestyle#realestateagent#sellersagent#buyersagent#homebuyers#realtor