I know we’re way past the thanksgiving season, but wanted to give a big shout to @ for having people like Richard and Nick as it’s ambassadors.
It was back in Sep, we were traveling with family to New York. It was the first time to the Big Apple for many of the folks. When the FAs learned about that, they went out of their way to take care of us. They chatted with the family, gave tips of what to do and where to go in New York, got us goodies for the trip and even gave us their cellphone numbers so we could reach out to them if we had any trouble. Who does that, right?
Right before the landing, they got us to switch seats so we could get the best views of the Manhattan skyline and stayed with us up until landing so they could show us all the noteworthy places from up above.
The best thing was that this gesture wasn’t because of my status, but just general nicety. Good job Delta, this is the reason I’ve sworn my eternal loyalty to you. Thank you!