What makes Putu Waisnawa who is representing The Westin Abu Dhabi Golf Resort and Spa in the upcoming ROTY, the #BEST receptionist in the UAE?
The things AICR should know about me is in my perspective being a reception is not only for a job but moreover how we deal or
communicate with the gust either verbally (face to face) or through the phone it will represent and reflect your attitude and personality and how genuine you are as a customer/guest services. In additional, being a reception has changed me a lot from personality, insight, soft and hard skills which will help me to pursue my career in the future. The last, being a reception is a great platform for me to understand what others peoples feeling, try to listen, and solve the problem from the short term and long term, and as I know reception is not only a front liner but it’s a source of all information also first and last impression to make our guest happy, satisfied, and give the memorable moments.
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